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Sonia Zambakides

Senior Leader, International Development

Sonia Zambakides
Driving License
London United Kingdom
Professional Status
Employed
Open to opportunities
About Me
Currently London based leading a global Humanitarian and Stabilisation team. Prior to this I spent 11 years in East Africa and the Middle East running large scale emergency responses and building country programmes.

I have a deep passion for development and a core belief in the ability to make a difference. These are my primary drivers for the work I do and result in me being highly motivated and driven to effect change where change is needed.

My career has spanned the full spectrum of humanitarian response to long term development: however, I believe that these traditional divides are no longer relevant in todays context where 80% of the conflicts are protracted crisis. For a number of years I have been an advocate of designing strategic, and operational approaches which have fluidity between multiple strands running in parallel, such as humanitarian response, recovery and resilience in order to meet the needs in the changing development landscape.

Director, Humanitarian and Stabilisation

Crown Agents
Since May 2017
  • To establish, lead and manage a team of Humanitarian and Stabilisation professionals, building on Crown Agents 25 year history of running the UK Government Conflict, Humanitarian and Security Department Operational Team (CHASE-OT)
  • To develop and manage innovative programmes around the world for key donors and governments, such as the HARP Facility in Myanmar: https://www.harpfacility.com
  • Use Crown Agents unique 183 year footprint with governments of developing countries around the world to support them to find, resource and implement solutions to humanitarian and stabilisation challenges
  • Research, develop and roll out products to support frontline humanitarian actors such as start to end humanitarian supply chain, fund management, remote management systems and tools
Company Description
Crown Agents is an international development company that partners with governments, aid agencies, NGOs and companies in nearly 100 countries. Taking on clients’ fundamental challenges, we make lasting change to the systems and organisations that are vital for people’s well-being and prosperity.

We bring an agile and resourceful approach to complex development issues.
Company website

All of Syria Co-Ordinator

International Medical Corps
December 2014 to May 2016
Full-time
London
United Kingdom
  • Developed the All of Syria Strategy for International Medical Corps (IMC)
    From December 2014 to June 2015 I worked with IMC's newly established Middle East Regional Team, Country Offices and Response Teams to develop a 2015/16 All of Syria Strategy. This encompassed all programming inside Syria as well as the programmes in Lebanon, Turkey, Iraq/KRI and Jordan.
    A key component of the work was to support programmes transitioning from first phase emergency response to a chronic humanitarian situation.
  • Once the strategy was completed in June 2015, I continued my work with International Medical Corps supporting their teams across the region who were working cross border into Syria. The focus was on bringing these teams together to look at improving communication, systems and processes including monitoring and accountability.
  • In July 2015 I was asked to support the Jordan Country and Cross Border Programmes alongside my work of facilitating the strategy implementation. IMC were facing challenging times and I was required to lead on in country donor and related agency relationships. I did this successfully until January 2016.

Country Director

Save the Children Lebanon
May 2013 to November 2014
Full-time
Beirut
Lebanon
  • I started as the Country Director in May 2013 and scaled up the programme from $5 million to $45 million by December 2013 to respond to immediate and longer term needs of Syrian refugees and host populations in Lebanon.
  • Save the Children Lebanon had to be built up from a small development programme to a multi sector response and development programme. This involved establishing a new country office. I led in recruiting and appointing the entire Lebanon Country Office SMT and then supported in building the teams underneath them. At peak capacity there was a staff of 450 people full time and 250 people part time.
  • Created, maintained and operationalised a strategic vision for Lebanon and ensured the the vision was translated into actions both internally and externally.
  • Over 2013 I took the lead in repairing fractured donor and Save the Children member relationships ensuring all concerns were addressed and then successfully achieving buy in to the vision and strategy for the coming 18 months.
  • I managed a innovative and creative inside Syria programme which delivered life saving assistance in parallel to building civil society; emergency response through a development lens. Further details on request due to need for confidentiality of this programme.
Detailed Description
  • Leading transformational change for Lebanon Country Office in line with the sudden and massively increased needs in the county for both refugees and Lebanese host communities. Up until 2013 it was a small CO with an approximate annual turnover of $1-2 million focussed on Education and Child Protection work with partners.
  • Building a new team, structure, system, ethos and delivery mechanism focussing on the need for urgent humanitarian assistance while not losing sight of the longer term needs for Lebanese, Palestinian and Iraqi populations.
  • Building the reputation of Save the Children Lebanon with internal donors, UN, Government and INGO's and extensive external representation to fundraise and build confidence in the country office ability to respond to the needs appropriately and accountably.
Company Description
Save the Children is the world’s leading independent children’s charity. It works to inspire breakthroughs in the way the world treats children, and to achieve immediate and lasting change in their lives.

Response Team Leader/Humanitarian Director

Save the Children Somalia
February 2010 to April 2013
Full-time
Nairobi
Kenya
  • I led Save the Children's famine response in Somalia during 2011/12. This was part of Save the Children's International East Africa Emergency Appeal. Due to the scope and scale of this response and the fact the existing country programme was continuing to deliver its development work, I was mandated to establish and lead an entirely new and seperate team to run all aspects of the response, including fundraising, media, programmes, HR, operations, finance and grants.
  • Over $60 million was raised for the response in Somalia . I held primary responsibility and accountability for this budget, as well as fundraising, donor relationships and the implementation of the response programmes.
  • I managed a team who developed and implemented a response strategy which trebled emergency programming across affected regions.
  • I was the focal point for all Save the Children International members in this response taking the lead on fundraising, advocacy and ensuring clear communications.
  • I have done extensive media representation acting as the in country spokesperson and have accompanied high profile journalists to Somalia.
Detailed Description
  • Developed a new and high performing team who delivered exceptional results for children over 18 months during the famine. For example, successful fundraising led to a cash grant programme which reached 10,000 households within 3 weeks of securing donor approval in a highly insecure environment.
  • Managed a portfolio of $60 million over 18 months, with over 40 live grants. Developed systems which enabled accountable and successful spend evidenced by efficacy of delivery and no donor disallows over this period of time.
  • Increased member support to Somalia both through the response and subsequently; developed and maintained good relationships with multiple members, facilitated and accompanied member visits and continued liaison with donors in country.
Company Description
Save the Children is the world’s leading independent children’s charity. It works to inspire breakthroughs in the way the world treats children, and to achieve immediate and lasting change in their lives.

Humanitarian and Development Consultancies - varied

United Nations and international NGO's Sudan, Kenya, Somalia
January 2007 to January 2010
Consultant
Nairobi - Darfur - Somaliland
  • United Nations Human Settlements Programme Sudan (UN-HABITAT Sudan). I co-ordinated a team of local consultants and university graduates to carry out an economic profile of two cities in Darfur. This led to the development of a local economic development and micro enteprise programmes.
  • United Nations Development Programme for Somalia (UNDP Somalia). I worked with the Armed Violence Reduction team on the Community Safety Strategy for Somalia. I co-ordinated and ran training/workshops for local government representatives and worked with local NGO's to build capacity to deliver a Community Safety programme. The programme seeks to reduce and prevent armed violence through the involvement of State actors in a partnership with the local communities and NGOs.
Detailed Description
  • Set up a team of Sudanese graduates and equipped them with the skills to conduct qualitative and quantitative research. The research findings then informed local economic development programmes.
  • Contributed to build trust between the various stakeholders of UNDP Somalia's Community Safety programme. The programme was new, and had an innovative approach, which required buy-in from management and government counterparts. The programme is now a flagship at UNDP Somalia.
Company Description
UN-HABITAT is the United Nations agency for human settlements. It promotes socially and environmentally sustainable towns and cities with the goal of providing adequate shelter for all.
UNDP helps people meet their development needs and build a better life. UNDP Somalia works with partners ‒ NGOs, civil society and government ‒ towards a peaceful and secure nation for all Somalis.

Humanitarian and Development Consultancies - continued

United Nations Environment Programme (UNEP)
September 2009 to January 2010
Consultant
Nairobi
Kenya
  • I provided support to the United Nations Environment Programme (UNEP) Division of Early Warning & Assesment (DEWA) for changeover in global programming for 2010-2012. UNEP was changing to a matrix system and had for the first time to develop programmes using results based management methodologies.
  • I developed procedures in monitoring and evaluation, project management and implementation for the changeover strategy.
  • I trained and coached management and teams in change management, and developed staff capacity to support the development of two year global, regional and sub-regional projects.
Detailed Description
  • Drove the process of developing the new results based programming across divisions through motivating staff to think differently.
  • Got staff buy in and acceptance for the matrix and the introduction of results based management.
Company Description
UNEP is the global United Nations body with responsiblity for co-ordinating programmes across six thematic areas such as early warning and assessment, climate change and natural disaster response. DEWA is the scientific branch of UNEP, carrying out assessments and research such as developing early warning systems, regional and global capacity building and information system developement.
Company website

Development Consultant

Varied
January 2001 to October 2006
Consultant
Dublin
Ireland
  • Programme Development - I was working with local development companies, community groups/networks and State bodies to develop inclusive programmes to address underlying issues facing disadvantaged communicties. I also trained staff in implementing these programmes.
  • Training & Facilitation - I trained boards of management, regional network directors, staff, community groups in programme design/implementation, models of equality policy/proofing; proposal writing; conflict resolution; strategic planning; gender mainstreaming; training of trainers.
  • Evaluations – I conducted independent evaluations for government funded programmes to tackle unemployment in disadvantaged areas.
  • Programme Advisor - I advised local development companies on staff development and training, management structures, strategic planning, financial control, performance monitoring, and evaluation.
  • Reasearch – I conducted feasibility studies for programmes such as an accessible transport project for people with disabilities in Ireland.
  • Community Development – I was working with voluntary management committees to develop strategic plans and budgets. Those were then submitted to the Irish Government for inclusion in the National Community Development Programme. I also developed methods of good practise for project management.
  • Capacity Building of staff, management committees, community groups, boards of management.
Detailed Description
  • Contributed to professionalize the implementation of local economic development programmes through staff training, systems and procedures for programme design, implementation and evaluation.
Company Description
A freelance consultant working for EU and Irish Government development agencies.

Manager

Kimmage Walkinstown Crumlin Drimnagh (KWCD) Area Partnership
August 1998 to December 2000
Full-time
Dublin
Ireland
  • I managed the organisation through the transition from European Union to Irish Government funding. This entailed developing a six million Euros three year strategic plan. I developed the plan through a participatory approach involving local communities, political representatives, social partners and State bodies. The strategy addressed issues of social marginalisation and long term unemployment through employment and enterprise, community development and education programmes.
  • I led the employment and enterprise team who delivered local economic development initiatives through skills training, job creation, small and medium entreprises start up, leading to the development of 100 small businesses.
  • I represented the organisation at community, state and government level, the latter to both advocate for funding and lobbying for policy change.
  • I directly managed a staff of 80+.
Detailed Description
  • Initiated and developed a local employment programme in partnership with the Irish Government that led to jobs for over 3,000 long term unemployed people.
Company Description
A local development organisation funded initially by the European Union and then by the Irish Government. One of 38 organisations in Ireland established to tackle disadvantage and social marginalisation empowering civil society to deliver progammes in employment, enterprise, community development and education. These were innovative organisations structured with a representative Board of Management comprising of representatives from the state, government, community and social sectors. The mandate was to seek and provide a range of supports, enhance the capacity of local groups, lobby for greater recognition for the area, facilitate co-operation between the locations and promote the co-ordination of local services, with the ultimate aim of reducing social and economic inequality in the area.

Country Director

Cradle international NGO
September 1992 to July 1997
Mostar
Bosnia and Herzegovina
  • I was a founder member of Cradle and led operations in Mostar, Bosnia and Hercegovina in 1992 to secure safe delivery of humanitarian aid to children affected by the conflict.
  • I established logistics and supply chain protocols for aid coming from Ireland to Mostar and subsequently managed them.
  • I was responsible for developing and implementing life saving programmes such as nutrition and health in partnership with local organisations.
  • I held responsibility for security management, including rapid security assessments to inform programmes on how to adapt and ensure safe delivery of services in a highly volatile environment.
  • I developed a network of local NGO's, local administrations, international NGO's and community representatives to promote collaboration of services.
  • I represented and advocated for the organisation in the field and gave regular briefings to the Irish Foreign Affairs Committee.
  • I supported local NGO's and community groups to secure funding and implement programmes in a post-conflict environment.
Detailed Description
  • Made Cradle a key player in humanitarian work in Bosnia and Hercegovina.
Company Description
A small international NGO that was established in 1991 to deliver humanitarian aid to the children in Mostar, Bosnia & Hercegovina region. The international NGO grew over the course of the next five years and became a major player in programmes targetting the most vulnerable children in the region during and post conflict. I was a founder member of Cradle and had direct responsibility for establishment of operations and programmes in Mostar and surrounding areas.